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When Sales and Support Work Together, the Customer Wins

Grow and unite sales and customer support efforts for the benefit of the customers.

About

Ensuring that your sales and customer support teams have aligned messaging, share mutually agreed goals and have open, honest discussions not only improves your customer’s experience, but boosts retention, staff happiness and ultimately, your company’s bottom line.

Join Head of Sales and Support from Pipedrive, Daniel Galvin, and Customer Service Evangelist from Help Scout, Mathew Patterson, as they provide insights into how to unite your sales and support efforts for the benefit of the customer.

Help Scout powers over 7,000 customers in 140+ countries, and is on a mission to make each customer interaction a personalized one. Pipedrive has scaled its sales and support teams from only a couple of people to 60+ agents in the past couple of years in order to support over 50,000 salespeople around the globe. In doing so, the sales and support teams have always acted as a joint force, first taking care of great product onboarding and later providing stellar product support.

What You Will Learn

  • How to unite sales and support functions in your company
  • How to align the messaging between the teams, so that customers hear your best value propositions
  • How to organize sales support your teams, so that they add value to each other's activities and drive high customer satisfaction
  • How to grow your sales and customer support teams alongside your customer growth

What You Get

  • 1 hour video lecture/webinar


Your Instructor


Sales Hacker
Sales Hacker

Sales Hacker is focused on building and shaping the future of sales through educational, actionable, and unbiased content and events. Data is cheaper and more accessible than ever before. Both buyer and seller have endless amounts of information at their fingertips. Sales is changing and evolving for the better, and we’re here to keep you ahead of the competition.


Course Curriculum


  On Demand Webinar
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!